Terms & Conditions
Consumer Terms of Sale
We have tried to make these terms and conditions as clear as possible, if you need any further clarification, please contact I.T. Revamp at support@itrevamp.com, for an order to be accepted the customer must click to agree to and accept these terms and conditions. These terms and conditions apply to all goods and services supplied by I.T. Revamp, (trading name), with a registered office at 80 Woodbury Gardens, Dundalk, Co. Louth, A91 CFP4, Ireland.
Definitions:
“I.T. Revamp,” “itrevamp.com,” “website,” “we,” “us” and/or “our” mean: I.T. Revamp.
“Customer,” “You,” “your,” or “yours,” mean: the individual or organization on the invoice.
No contract exists until we have received and accepted your order and received payment in full once these conditions have been met only then is there a binding legal contract between us. After placing an order, you will receive an email from us acknowledging that we have received your order. This email constitutes a formal acceptance of you order by, both of us as the seller and you as the buyer are obliged to fulfil these obligations under this binding contract. If you opted to collect your purchase from our premises, information will be provided as to when you can collect your purchase.
The contract is subject to your right of cancellation and can only be entered into by persons over the age of 18. Orders cannot be accepted from persons under the age of 18 and any persons contacting us must state that they are under the age of 18.
All disputes requiring third party intervention can only be adjudicated upon within the county of I.T. Revamp’s registered address.
Pricing and description
All prices displayed on the website are in euros and are exclusive of delivery charges.
Prices are subject to change, but any changes will not affect orders in respect of which we have already sent you an order confirmation. Please see below regarding any pricing errors.
The total price for goods or services ordered, including delivery charges, will be displayed on the Website when you place your order. When you are paying by credit or with debit card, payment will be taken at the time of placing your order and not when the order is dispatched. No payment shall be deemed to have been received until we have received cleared funds.
We have a large number of products on our web site and despite our best efforts, some of the listed products may be incorrectly priced. We are under no obligation to provide any product to you at the incorrect price, even after having sent you an order confirmation email.
If an error in pricing is found, we will contact you as soon as possible by telephone or email and offer the choice of reconfirming your order at the correct price or to cancel your order. If you do decide to cancel your order, we will refund you any sum that has been paid by you using the same method of payment you used. If you do not confirm or cancel your order within 5 working days of notification, we will assume that you wish to cancel your order and your order will be cancelled by us.
Payment terms
Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be of the essence. There will be no delivery until cleared funds are received. Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.
Delivery
Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. We will not be held liable for any goods lost in transit.
Please ensure that you or someone who is authorised to sign for the goods on your behalf is available to take receipt of the goods. When accepting delivery please inspect the package for any visible signs of damage. If there is damage, then you can either refuse the delivery or sign for the package as damaged.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible. Most Order are delivered within 10 Working Days. Failure to do so may affect any warranty claims that you make thereafter.
Title of goods
The goods are at your risk from the time of delivery. Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of the goods, and all other sums which are, or which become due to the Supplier from you on any account. The Supplier shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the Supplier.
Cancelations and returns
If you are contracting as a consumer, you may cancel a Contract at any time within 14 calendar days, beginning on the day after you received the product(s). You must notify us via email/letter and quote your order number in any communication. Notification by telephone is not sufficient.
You must also return the product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession.
Once the cancelled products are received by us, we will refund your debit or credit card, within 14 days, for the full amount paid, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) less the collection charge we paid for the collection of the goods, if applicable.
Except in the case of faulty or misdescribed goods, if you do not return the goods in the required manner, as described above, we may charge you a sum not exceeding the direct costs of recovering the goods. All original items delivered must be returned with the refund request. This includes but is not limited to welcome packs, software discs, cables, digital download codes such as games, chassis accessories and peripherals. If you fail to comply with this obligation, we may have a right of action against you for compensation. If some parts are missing, we may be unable to accept the return or may make a deduction for missing parts.
Software or consumable goods that have been unsealed or activated do not have the right of cancellation and will not be refunded.
When returning goods under the 14-day cooling off period, if the goods are not in a saleable condition or if the goods have been unnecessarily handled, we reserve the right to offer only a partial refund.
A full statement of your legal rights under The Consumer Contracts Regulations may be obtained in the EUROPEAN COMMUNITIES (UNFAIR TERMS IN CONSUMER CONTRACTS) REGULATIONS, 1995.
If the goods supplied to you appear to have been damaged before receipt by you, then you should notify us via email, or web mail by logging into your account area within 48 hours of receipt. Failure to notify us with 48 hours of receipt will result in the determination that any physical damage occurred whilst in your care.
If you suspect that the goods are faulty, and wish to return them, you must contact us within 48 hours of discovering the fault and submit an RMA (Return Material Authorisation) request. We may make suggestions that could resolve any issues or may suggest that you return the product to us for inspection. In the event of a return, we will examine the returned product and, if you are entitled, we will notify you of your options by email to either a repair, a replacement, or a refund. We will usually process your elected repair, replacement, or refund as soon as possible and, in any case, within 30 days of the day you confirm whether you opt for repair or replacement, or within 14 days of the day you opt for a refund for the defective product.
Peripheral items (any item that is not a computer or laptop) must be returned to us using your own delivery method.
Due to the nature of the goods supplied, we recommend original packaging is used. We will only confirm that the item has arrived back to us in a satisfactory condition once we have opened and inspected the item.
If on return your goods are found to be in working order, a no fault found fee will be charged
Warranty
All goods supplied by us are warranted free from defects for 12 months from the date of invoice. This warranty does not affect your statutory rights as a consumer. TFT Monitors are only covered by Manufacturers Warranty.
Where goods are provided with a warranty period greater than 12 months, the first 12 months of the warranty covers all parts and labour costs, whereas any subsequent period of the warranty cover only relates to labour costs only. e.g., If a product is sold with a 3-year warranty, the first 12 months covers parts and labour, and the next 24 months covers labour costs only, unless stated otherwise by the manufacture of the product.
This warranty does not apply to any defect in the goods arising from fair wear and tear, overclocking, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Suppliers instructions, or any alteration or repair carried out without the Suppliers approval.
We cannot be held responsible for loss of data or need to remind you about backing up your data. Your data is your responsibility, and you should take all necessary precautions to safeguard your data. It is possible that hard drives and/or solid-state drives may be formatted or replaced when returned under warranty, regardless of any correspondence stating otherwise.
We are not responsible for any software issues. These include software issues caused by any type of software you have installed onto your computer system.
If the goods supplied to you are damaged on delivery, you should notify us within 48 hours of delivery by email at sales@itrevamp.com
Unlike with most computer companies, we allow you to open your case and install your own components without voiding your warranty on the following conditions:
If the actions of the person installing the components cause damage to the computer, your warranty will be void.
If you install components that are not purchased from us and they cause problems with your computer, your warranty will be void.
If you install components that are not purchased from us, we will in no way support you in installing them or with any problems you have relating to the components you have installed.
If you take any goods purchased from us to a third party and they attempt to diagnose or repair a fault on your computer, this may void your warranty given.
We do not provide warranty in relation to the cost of call out charges.
OUT OF WARRANTY
If your product develops a problem outside of the Warranty Period you can still available of support through our support services at support@itrevamp.com. Repairs outside of warranty may be subject to charges however we will always do all in our power to assist our customers to resolve their problem as quick as possible and to keep the costs as low as possible.
Limitation of liabilities
Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.
Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier’s negligence or fraudulent misrepresentation.
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
Product images are for illustrative purposes only and may differ from the actual product.
Intellectual Property
All copyright, design rights, patents, inventions, logos, business names, trade names, service marks and trademarks, internet domain names, moral rights, rights in databases, data, source codes, software, specifications, know how, processes and business methods (in all cases whether registered or unregistered and including all rights to apply for registration) in and relating to this website and the goods and services (including information, content, material or data displayed on it) belong to us or our licensors and all such rights are reserved. You must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from our website unless expressly invited to do so.
Jurisdiction
Disputes of a legal nature must come before Lout District Court or the applicable court closet within the county of our registered business address. If a dispute which cannot be resolved without legal intervention, then the dispute must be through the court closet to the registered address of the supplier. We reserve the right to appeal any decision of a district court (Small Claims) to a higher court. We also reserve the right to seek costs, damages and or compensation against the plaintiff. Before legal action is taken, we would advise customers to read our terms and conditions to ensure they so not find themselves with the financial burden of legal costs, damages, or compensation. We adhere strictly to our terms and conditions and to the laws of the Republic of Ireland. our terms and conditions are additional to the legal rights afforded to consumers in the Republic of Ireland.
Disputes of a legal nature must be between the customer whose name and details are on the order invoice and us, I.T. Revamp. No court action can be entered into by third parties who are not listed on the original invoice. Only the original purchaser has rights and should the original purchaser resell, gift or transfer ownership then warranty and rights to not transfer to any third party not originally listed on the order invoice.
Changes to terms and conditions
I.T. Revamp reserve the right to change these terms and conditions at any time.